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I was very impressed with the nurses, anesthesiologist,  phlebotomist.  everyone seemed very comfortable together and calm.

I, was surprised, that for the first time in many years, that I was greeted by the time of the day namely Good Morning. This habit, which has disappeared totally in normal commercial activity, was a very good start. Patients when they come in to any surgical/medical facility, are concerned and afraid of what may happen. This act removes a certain amount of tension and puts some ease.

Friendliness of the staff and that I was well informed.